Our intelligent AI agents are trained for professional conversations, understanding context and intent while speaking in authentic, professional Australian voices to deliver seamless customer experiences for your business.
Streamline the process by automating the importing of customer data, and notes, capturing call records and build smart call flows that matter to you with a business phone provider that offers integrations and open APIs.
Trained with your data Inbound and outbound AI Agents.
Sync your google business opening hours.
Click to call, save calls and notes and sync your customers.
Click to call, save calls and notes and sync your customers.
Sync customers and always know who's calling.
Save call data and recordings to your own Microsoft cloud drive.
Click to call, save calls and notes and sync your customers.
Our user-friendly interface empowers users without extensive technical expertise to design and implement sophisticated call flows. You can adapt your call flows to meet the evolving needs of your business without the need for complex programming.
Impress your callers with a professionally crafted IVR system. Easily design menus that direct callers to the right department or provide self-service options, reducing wait times and increasing customer satisfaction.
Customise call flows based on the time of day, day of the week, or even holidays. Ensure that calls are handled differently during peak hours, after business hours, or during specific events, optimising resource allocation.
Enable call recording features within your call flows for quality assurance, training purposes, or compliance requirements. Easily retrieve and review recorded calls to improve customer interactions and employee performance.
Looking for a smart solution for the office or home office, our plug and play handsets has all the smarts.
Or on the road or out of the office, no worries our free Android and iOS mobile App will keep you connected.
1. What is Uniden Voice Over Cloud?
Uniden Voice Over Cloud is a cloud-based communication solution that provides businesses with advanced voice services, combining hardware and software for a seamless experience and unlike traditional PBX systems Voice Over Cloud operates in the cloud, offering much lower cost, greater flexibility, scalability, and a rich set of features.
2. Is Uniden Voice Over Cloud suitable for businesses of all sizes?
Yes, Uniden Voice Over Cloud is designed to scale, making it suitable for small businesses with 1-3 staff, mid-sized 8-20 staff as well as enterprise customers including large corporations and Governments with 1000+ staff.
3. Can I keep my existing phone numbers when switching to Uniden Voice Over Cloud?
Yes, Uniden supports number portability, allowing you to keep your existing phone numbers for a seamless transition.
4. What kind of hardware is required for Uniden Voice Over Cloud?
Uniden provides hardware solutions tailored for its cloud service, ensuring compatibility, reliability, and optimal performance, however you do not need to buy any hardware to use Voice over Cloud with our Free Android, iOS and PC apps you can start calling today.
5. Can I integrate Uniden Voice Over Cloud with other business applications?
Yes, Uniden Voice Over Cloud offers integration capabilities, allowing seamless connectivity with CRM systems, email, and other essential business tools.
6. What happens if there is an internet outage?
With Uniden Voice Over Cloud, your business stays connected. Even during internet outages, our mobile app ensures uninterrupted communication with direct routing to your mobile device.
7. How does Uniden Voice Over Cloud contribute to Australian businesses?
Uniden Voice Over Cloud is designed and built in Australia, catering specifically to the needs of Australian businesses, offering local support and a solution attuned to the local business environment.
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