Aircall stores Australian call recordings in Sydney, but voice transcriptions and AI insights are processed on AWS US-West, in Oregon, USA. Uniden Voice keeps your calls, transcripts and AI entirely onshore, in Australian datacentres.
🇺🇸 Oregon: your AI & transcripts🇦🇺 Australia: where you operate
Aircall: AI insights & transcripts go to Oregon, USAUniden: everything stays in Australia
Data residency, honestly
Split sovereignty vs fully onshore.
Aircall is software-only on AWS. Per its own privacy documentation, APAC recordings sit in Sydney, but other personal data, including transcriptions and AI-generated insights, is stored in AWS US-West (Oregon). With Uniden, there's no split to explain.
Aircall
Some here. The sensitive bits, there.
Call recordings (APAC)Sydney 🇦🇺
Voice transcriptionsOregon 🇺🇸
AI-generated insightsOregon 🇺🇸
Desk hardwarenone, BYO
SupportRegional APAC 24/5
Uniden Voice over Cloud
All of it. Right here.
Call recordingsAustralia 🇦🇺
TranscriptionsAustralia 🇦🇺
Vocky AI processingAustralia 🇦🇺
EVOC2 HD handsetFirst-party
SupportOnshore, first-party
3-seat
Aircall minimum: ~US$90/mo+ to start, even for a 1-2 person business
No min
Uniden suits 1 user or 1,000, with no artificial seat floor
0
Aircall handsets: software-only, BYO devices
Why it matters
Sovereign by design, not by region setting.
Everything stays onshore
Calls, recordings, transcripts and AI all live and process in Australian datacentres, with no data crossing to Oregon for analysis.
Australian-voiced AI
Vocky AI is built in and speaks like a local, answering, qualifying and booking for Australian callers, processed in Australia.
Your own hardware, no minimums
The plug-and-play EVOC2 HD handset and apps on every platform, for a team of one or one thousand, no 3-seat floor.
Keep your customers' voices in the country.
See a fully-sovereign Australian phone system: AI, transcripts, recordings and support, all onshore.